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Home / Privacy

Privacy & Cookie Policy

Last updated: 3 November 2026

Marcenta Chartering & Shipping Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal data. We are the controller of personal data collected through this website. Registered office: 124 City Road, London EC1V 2NX, United Kingdom. Company No. 12959873.

1. Information We Collect

  • Name, company and contact details (email, phone).
  • Cargo, vessel, shipment or project information you choose to provide, including uploaded documents.
  • Technical data such as IP address, browser type and general usage data.

2. How We Use Your Data

  • To respond to enquiries and provide our ship brokerage services.
  • To circulate cargo or vessel information when you ask us to, including our cargo circulation list.
  • To keep proper records and comply with legal requirements.

3. Cargo Circulation List

If you tick "Add me to your cargo circulation list", we send you cargo or position circulars by email. Every circular includes a way to unsubscribe.

4. AI Assistants

Conversations with the AI Chartering Desk are recorded so a broker can review and follow them up. Nothing an AI assistant generates is a binding offer, quotation or fixture unless confirmed in writing by an authorised representative.

5. Data Sharing

We do not sell or rent your personal data. Data may be shared with trusted IT or compliance providers when necessary, with counterparties when you ask us to circulate a cargo or vessel, and with authorities where required by law.

6. Data Retention

We keep personal data only as long as necessary for the purposes above, unless a longer period is required by law.

7. Your Rights

You can request a copy of your data, its correction or deletion, and withdraw consent at any time. Write to all@marcenta.co.uk. You may also complain to the Information Commissioner's Office (ico.org.uk).

8. Cookies

We use essential cookies and local storage to run the site and remember your cookie choice. We use Google Analytics 4 in Google Consent Mode. Analytics cookies are set only after you accept them. If you decline, no analytics cookies are stored on your device; Google receives only anonymous, cookie-free signals (such as a page view) that do not identify you, which it uses to produce aggregated statistics. Advertising storage and personalisation are always off and Analytics data sharing with Google products is disabled. Our hosting server also keeps standard access logs (IP address, page, time, browser) for security and aggregate visit statistics. You can change your choice at any time in cookie settings.

9. Contact

all@marcenta.co.uk, Marcenta Chartering & Shipping Ltd, 124 City Road, London EC1V 2NX, United Kingdom.